/ Community desk

Questions about your exchange

Send our volunteer support team any inquiry regarding ongoing trades, seller tools, or meetup locations. We respond within one business day.

Get in touch

We are here to help

Whether you are listing your first coat or coordinating a park handoff, our team is ready to assist with clear guidance.

Quick answers

Common questions

Everything you need to know about gentle wear exchanges and community support.

Meetups
Donations
Listing

Safe public spots

10% for children

Seller basics

Coordinate local handoffs in verified neighbourhood parks or public squares during daylight hours.

Every single garment exchange automatically contributes ten percent directly to essential aid for kids in need.

Post clear photos of pre-loved cottons and knitwear with honest notes on gentle wear and sizing.